Refund policy

Refund & Return Policy

In addition to your legal rights, we offer a 30-day return option for items purchased if you change your mind or make an incorrect choice. Please note the following conditions:

• Return shipping is at your cost.

• Discounted or sale items cannot be returned or refunded.

• The item must meet the following conditions:

  1. The item is unused, in new condition, and sellable.

  2. The item is in its original, undamaged packaging.

  3. Gift sets cannot be returned once the original packaging has been opened.

  4. Gift cards cannot be exchanged or refunded.

To arrange a return, please contact us at info@jlvarietystore.com.au.